Terms of Service

Last updated 19 October 2026

1. Who we are

Clipzy is provided by ZAR-CO LTD, a company registered in England and Wales (company number 16899267), registered address [REGISTERED ADDRESS] (“we”, “us”). You can contact us at support@clipzylabs.com.

By creating an account or using Clipzy you agree to these terms. If you don't agree, please don't use the service.

2. Your account

• You must be at least 18, or have a parent or guardian's permission to use Clipzy.
• Keep your login details safe. You are responsible for what happens in your account.
• Give us accurate information and keep your email address up to date.

3. Plans and credits

• Clipzy uses credits. Each tool shows its credit cost before you use it. Free accounts get a one-off allowance of credits.
• Paid plans renew automatically every month or year until you cancel. Each month your credits are reset to your plan's amount: unused plan credits do not roll over.
• Top-up packs are for subscribers and are valid for 30 days from purchase.
• If a generation fails on our side, the credits it used are returned automatically.
• Credits have no cash value and can't be transferred or exchanged for money.
• We may change prices or plans. We'll tell you at least 30 days before a price change affects your subscription, and you can cancel before it does.

4. Cancelling

You can cancel any time from your account (“Manage subscription”). Your plan stays active until the end of the period you've paid for. Refunds are explained in our Refund Policy.

5. Your content

• You keep the rights to what you upload and create with Clipzy. You give us permission to store, process and display it only to provide the service to you.
• You must have the rights to anything you upload (videos, music, images, voices). Don't upload or create anything that breaks our Acceptable Use Policy.
• Stock footage and music suggested by Clipzy come from third-party libraries (such as Pexels and Freesound) under their own free licences.
• AI output can be inaccurate or resemble existing material. Check scripts, facts and media before you publish them; you are responsible for what you publish.

6. Storage

Each plan includes a storage allowance. Files of free accounts are kept for 14 days. If you cancel a paid plan, your files are kept for 30 days after it ends, then deleted. Please download anything you want to keep.

7. AI and third-party services

Clipzy uses third-party AI and infrastructure providers to generate scripts, voices, video and captions. Their availability can change, and we may replace a provider or a model at any time.

8. Availability

We work to keep Clipzy running, but we can't promise it will always be available or error-free. We may change or remove features.

9. Suspension and closing accounts

We may suspend or close an account that breaks these terms or the Acceptable Use Policy, or that puts other users or the service at risk. You can close your account at any time by contacting us.

10. Liability

Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or fraud. Otherwise, we are not liable for indirect or unforeseeable losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. If you are a consumer, you keep your statutory rights under UK law.

11. Changes to these terms

We may update these terms. If a change matters, we'll tell you by email or in the app before it applies.

12. Law

These terms are governed by the law of England and Wales. Disputes go to the courts of England and Wales; if you live in Scotland or Northern Ireland you can also use your local courts.